E-Warranty

Say goodbye to paper-based warranties! Our digital E-Warranty system keeps your service records at your fingertips, making it easy to track and manage your warranty and claims.

E-Warranty

Say goodbye to paper-based warranties! Our digital E-Warranty system keeps your service records at your fingertips, making it easy to track and manage your warranty and claims.

Official Warranty Certificate

Every car detailing service at 7AutoSpa comes with an official e-warranty certificate for seamless validation and peace of mind.

Official Warranty Certificate

Every car detailing service at 7AutoSpa comes with an official e-warranty certificate for seamless validation and peace of mind.

Certificate Of Recognition

Certificate Of Recognition

Frequently Asked Questions

Frequently Asked Questions

What is an e-warranty, and how does it work?

An electronic warranty is a service managed through digital system, replacing the traditional paper-based warranty cards. Upon registration, service information is automatically recorded in the system, making it easy for our customers to track warranty statuses and manage claims efficiently.

How do I register for the e-warranty?

You don’t need to worry about the registration process—we take care of everything for you. Once the service is completed, we will automatically register your electronic warranty. No further action is required on your part, and your warranty information will be seamlessly recorded into our system.

What services are covered under the e-warranty?

The electronic warranty typically covers specific automotive care services such as paint protection films, ceramic coatings, window tinting, and polishing. The exact scope of coverage depends on the terms provided by your service provider.

How long is the e-warranty valid?

The warranty duration varies based on the service package you select. We offer multiple warranty levels, and the duration can be customized according to your needs, with the final validity period determined by the package you choose.

What is excluded from the e-warranty coverage?

The electronic warranty generally does not cover damages caused by human error, natural wear and tear, accidents, or improper use of the product. Additionally, external factors such as natural disasters or environmental damage are also excluded. For a detailed list of exclusions, please refer to the warranty terms we provide.

How do I claim the e-warranty if I encounter an issue?

You can submit a warranty claim through the our online system, via phone, or by visiting to any of our outlets. Be sure to provide the necessary vehicle details and a clear description of the issue.

What is the response time for e-warranty claims?

The response time may vary depending on the service provider. Generally, it takes 3-7 business days, depending on the urgency of the issue and the provider’s efficiency.

Can I transfer the e-warranty to another person?

No, the electronic warranty is linked to the original owner of the vehicle and cannot be transferred to another individual. The warranty service is exclusively for the original owner and is not applicable to others.

What happens if I sell my car? Is the e-warranty still valid?

The electronic warranty is tied to the original owner. Once the vehicle’s ownership changes, the warranty will no longer be valid. The warranty service is exclusively for the original owner.

How do I get support if I have questions about my e-warranty?

You can reach out to our customer support team for assistance via phone, email, or online chat. We will be able to provide the necessary help.

What documentation do I need to keep for the e-warranty?

To ensure the validity of your electronic warranty, it is recommended to keep your proof of purchase and any service invoices. These documents will assist us in addressing any warranty-related issues.

Does the e-warranty cover any additional detailing services?

The electronic warranty typically applies only to the specific service purchased. For coverage of other services, please refer to the details at the time of purchase.

Is there a fee to activate the e-warranty?

In most cases, warranty activation is free. However, certain specialized services may incur an additional activation fee.

Can I upgrade or extend my e-warranty?

In some cases, we offer the option to upgrade or extend your warranty. For more information, you can consult our staff during your service, and they will provide you with detailed options.

Will the e-warranty be voided if I get detailing services from another provider?

To maintain the validity of your electronic warranty, we recommend having all beauty services performed at our designated service centers. Choosing to receive services elsewhere may affect the warranty coverage.

What is an e-warranty, and how does it work?

An electronic warranty is a service managed through digital system, replacing the traditional paper-based warranty cards. Upon registration, service information is automatically recorded in the system, making it easy for our customers to track warranty statuses and manage claims efficiently.

How do I register for the e-warranty?

You don’t need to worry about the registration process—we take care of everything for you. Once the service is completed, we will automatically register your electronic warranty. No further action is required on your part, and your warranty information will be seamlessly recorded into our system.

What services are covered under the e-warranty?

The electronic warranty typically covers specific automotive care services such as paint protection films, ceramic coatings, window tinting, and polishing. The exact scope of coverage depends on the terms provided by your service provider.

How long is the e-warranty valid?

The warranty duration varies based on the service package you select. We offer multiple warranty levels, and the duration can be customized according to your needs, with the final validity period determined by the package you choose.

What is excluded from the e-warranty coverage?

The electronic warranty generally does not cover damages caused by human error, natural wear and tear, accidents, or improper use of the product. Additionally, external factors such as natural disasters or environmental damage are also excluded. For a detailed list of exclusions, please refer to the warranty terms we provide.

How do I claim the e-warranty if I encounter an issue?

You can submit a warranty claim through the our online system, via phone, or by visiting to any of our outlets. Be sure to provide the necessary vehicle details and a clear description of the issue.

What is the response time for e-warranty claims?

The response time may vary depending on the service provider. Generally, it takes 3-7 business days, depending on the urgency of the issue and the provider’s efficiency.

Can I transfer the e-warranty to another person?

No, the electronic warranty is linked to the original owner of the vehicle and cannot be transferred to another individual. The warranty service is exclusively for the original owner and is not applicable to others.

What happens if I sell my car? Is the e-warranty still valid?

The electronic warranty is tied to the original owner. Once the vehicle’s ownership changes, the warranty will no longer be valid. The warranty service is exclusively for the original owner.

How do I get support if I have questions about my e-warranty?

You can reach out to our customer support team for assistance via phone, email, or online chat. We will be able to provide the necessary help.

What documentation do I need to keep for the e-warranty?

To ensure the validity of your electronic warranty, it is recommended to keep your proof of purchase and any service invoices. These documents will assist us in addressing any warranty-related issues.

Does the e-warranty cover any additional detailing services?

The electronic warranty typically applies only to the specific service purchased. For coverage of other services, please refer to the details at the time of purchase.

Is there a fee to activate the e-warranty?

In most cases, warranty activation is free. However, certain specialized services may incur an additional activation fee.

Can I upgrade or extend my e-warranty?

In some cases, we offer the option to upgrade or extend your warranty. For more information, you can consult our staff during your service, and they will provide you with detailed options.

Will the e-warranty be voided if I get detailing services from another provider?

To maintain the validity of your electronic warranty, we recommend having all beauty services performed at our designated service centers. Choosing to receive services elsewhere may affect the warranty coverage.

Contact Us

We're just a message or call away!

Got questions or need to book your next car detailing?
Reach out to us via WhatsApp or give us a call to speak directly with our friendly team.
Let’s get your ride shining like new again!

CALL / WHATSAPP

+60 12-299 3853

ADDRESS

(HQ) 2-G, Jalan Anggerik, Vanilla Q 31/Q, Kota Kemuning, 40400 Shah Alam, Selangor.

Contact Us

We're just a message or call away!

Got questions or need to book your next car detailing?
Reach out to us via WhatsApp or give us a call to speak directly with our friendly team.
Let’s get your ride shining like new again!

CALL / WHATSAPP

+60 12-299 3853

ADDRESS

(HQ) 2-G, Jalan Anggerik, Vanilla Q 31/Q, Kota Kemuning, 40400 Shah Alam, Selangor.

Contact Us

We're just a message or call away!

Got questions or need to book your next car detailing?
Reach out to us via WhatsApp or give us a call to speak directly with our friendly team.
Let’s get your ride shining like new again!

CALL / WHATSAPP

+60 12-299 3853

ADDRESS

(HQ) 2-G, Jalan Anggerik, Vanilla Q 31/Q, Kota Kemuning, 40400 Shah Alam, Selangor.

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