By downloading and using the 7autospa Malaysia mobile application (“App”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to all of these Terms, you may not download or use the App.

1. Use of the App

1.1   You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the App.

1.2   You agree to use the App in accordance with all applicable laws and regulations.

1.3   You agree not to use the App for any unauthorized or illegal purpose. This includes, but is not limited to, hacking, spamming, or transmitting viruses.

2. User Accounts

2.1   You may be required to create an account (“Account”) to use certain features of the App, such as booking appointments, scheduling services, and making payments.

2.2   When creating your Account, you agree to provide accurate and complete information, including your name, email address, phone number, and vehicle information.

2.3   You are responsible for maintaining the confidentiality of your account information, including your username and password. You are also responsible for all activity that occurs under your account.

2.4   You agree to notify 7autospa Malaysia immediately of any unauthorized use of your account or any other security breach.

3. Appointments and Services

3.1   You can use the App to schedule appointments for a variety of car detailing services offered by 7autospa Malaysia, including (but not limited to) wash packages, interior detailing, paint correction, and window tinting.

3.2   Service Availability: Availability of specific services may vary depending on your location and chosen 7autospa Malaysia outlets. The App will display real-time availability during the booking process.

3.3   Pricing and Estimates: Prices for services are subject to change and will be displayed in the App at the time of booking. The App will also provide an estimated completion time for each service. These estimates are for informational purposes only and may vary depending on the condition of your vehicle and the complexity of the service selected.

3.4   Pre-Service Inspection: Upon arrival for your appointment, a 7autospa Malaysia service professional will conduct a pre-service inspection of your vehicle to confirm the service selected and identify any additional services that may be recommended. You will be notified of any additional charges before any work is performed. You have the right to approve or decline any recommended additional services.

3.5   Cancellation Policy: You may cancel your appointment through the App up to [Number] hours before your scheduled appointment time without penalty. Cancellations with less notice may be subject to a cancellation fee.

3.6   Arrival and Wait Times: Please arrive for your appointment on time. 7autospa Malaysia reserves the right to reschedule your appointment if you are late or do not arrive within a reasonable grace period. Due to unforeseen circumstances, wait times may occasionally occur. 7autospa Malaysia will make all reasonable efforts to minimize wait times and keep you informed of any delays.

3.7   Customer Satisfaction Guarantee: 7autospa Malaysia is committed to your satisfaction. If you are not satisfied with the quality of service provided, please notify the service professional on duty or contact 7autospa Malaysia customer service immediately. 7autospa Malaysia will work with you to resolve any issues and ensure your satisfaction.

4. Payment

4.1   You can use the App to pay for services using a credit card, debit card, or Apple Pay (if available). You can also choose to pay by cash at the time of service.

4.2   You agree to pay for all services booked through the App, including any applicable taxes and fees.

4.3   7autospa Malaysia reserves the right to store your payment information for future transactions with your consent.

5. In-App Purchases

5.1   The App may offer the ability to purchase certain items or subscriptions within the App (“In-App Purchases”). If you choose to make an In-App Purchase, you will be prompted to confirm your purchase and will be charged through your app store account.

5.2   All In-App Purchases are final and non-refundable.

6. Disclaimer

6.1   The App is provided “as is” and without warranty of any kind, express or implied. 7autospa Malaysia disclaims all warranties, including but not limited to, the warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2   7autospa Malaysia does not warrant that the App will be uninterrupted or error-free

7. Memberships

7.1   The App may offer optional membership programs (“Memberships”) that provide users with certain benefits, such as:

      • Discounted service prices
      • Free car washes (depending on membership tier)
      • Exclusive offers and promotions

7.2   Membership benefits and pricing are subject to change at any time without notice. 7autospa Malaysia will make reasonable efforts to notify users of any changes to membership benefits or pricing.

7.3   Memberships have a defined expiration period (e.g., monthly, annually). You will be notified prior to the expiration of your membership and given the opportunity to renew.

7.4   You can manage your membership through the App, including viewing benefits, renewal options, and cancellation.

7.5   Automatic Renewal: Unless you cancel your membership before the end of the current period, your membership will automatically renew for the same period and at the same price (excluding any introductory offers). You will be charged through your app store account or chosen payment method
upon renewal.

7.6   Cancellation: You can cancel your membership at any time through the App. Cancellations will take effect at the end of the current membership period.

7.7   Termination: 7autospa Malaysia reserves the right to terminate your membership at any time, for any reason, with or without notice. In the event of termination by 7autospa Malaysia, you will be refunded a prorated portion of any unused membership fees.

8. Promotions and Offers

8.1  The App may occasionally offer promotions and discounts on services and memberships. These promotions and discounts are subject to specific terms and conditions, which will be displayed at the time of the offer.

9. Intellectual Property

9.1   The App and all of its content, including but not limited to trademarks, copyrights, and logos, are the property of 7autospa Malaysia or its licensors. You may not use any of the intellectual property without the express written consent of 7autospa Malaysia.

10. Limitation of Liability

10.1   7autospa Malaysia’s liability to you for any loss or damage arising out of or in connection with the App shall be limited to the amount you paid to use the App or your membership fees (whichever is greater).

11. Indemnification

11.1   You agree to indemnify and hold harmless 7autospa Malaysia, its officers, directors, employees, agents, and licensors from and against any and all claims, losses, expenses, liabilities, and damages (including attorneys’ fees) arising out of or in connection with your use of the App or your violation of these Terms.

12. Termination

12.1   7autospa Malaysia may terminate your access to the App at any time, for any reason, with or without notice.

13. Governing Law

13.1   These Terms shall be governed by and construed in accordance with the laws of Malaysia.

14. Entire Agreement

14.1   These Terms constitute the entire agreement between you and 7autospa Malaysia with respect to the use of the App.

15. Updates to the Terms

15.1   7autospa Malaysia may update these Terms at any time by posting a new version on the App. You are advised to check this page periodically for any updates. Your continued use of the App after the posting of any revised Terms constitutes your acceptance of such revised Terms.

16. Contact Us

16.1   If you have any questions about these Terms, please contact 7autospa Malaysia at +6012-299 3853 or 7autospaofficial@gmail.com